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Internet issues have been detected
mcarlosc
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Joined: 07 May 2012
Posts: 4
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Installed with the latest installer as of now (Never Patched Yet). Used Run as administrator then got "Internet issues have been detected. However, you can still press Start to attempt to play.". Playing would allow me to log in but when choosing a channel, it will load a bit then nothing happens.

I tried disabling the firewall, even through Firewall with Advanced Security.
Disabled UAC, and tried installing in My Documents.
Tried with two computers which are both Win7 64bit, one is a fresh OS install.
I don't have antiviruses installed in both.
Tried to run in all compatibility modes.
Repair doesn't do a thing like it's not even a button.


Last edited by mcarlosc on Fri May 11, 2012 2:20 am; edited 1 time in total
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RedEyes
Zylon Admin

Joined: 25 Jul 2009
Posts: 76
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Hello, this issue is caused due to an antivirus running. Try disabling your antivirus, then let the game update.

Thanks,
~RedEyes.
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mcarlosc
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Joined: 07 May 2012
Posts: 4
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RedEyes wrote:
Hello, this issue is caused due to an antivirus running. Try disabling your antivirus, then let the game update.

Thanks,
~RedEyes.

I said I don't have antiviruses installed in both. I just found out that the game is in Closed Beta but that doesn't answer why is the updater not working properly since you don't need an account to use it.
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Allie
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Joined: 17 Aug 2010
Posts: 449
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The game isn't in closed beta and should be functional for you.

_________________
Hi I'm Alliebell and I'm from Never Never Land.

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mcarlosc
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Joined: 07 May 2012
Posts: 4
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Is the updater using Internet Explorer? Or the default browser? Because I have Firefox as default and that might be the problem.

I've checked the ZylonShield log and this is what it looks like:
5/11/2012 13:46 - ZylonShield Loading . . .
5/11/2012 13:46 - Finished randomizing the player base pointer.
5/11/2012 13:46 - Finished randomizing the creature base pointer.
5/11/2012 13:46 - Successfully created the active protection thread.
5/11/2012 13:46 - Successfully hooked the Recv function.
5/11/2012 13:46 - Successfully hooked the Send function.
5/11/2012 13:46 - Successfully hooked the Connect function.
5/11/2012 13:46 - Successfully hooked the Close Socket function.
5/11/2012 13:46 - Successfully hooked the Load DLL function.
5/11/2012 13:46 - Successfully hooked the Compress function.
5/11/2012 13:46 - Setting screen mode to full screen.
5/11/2012 13:46 - Setting resolution to low.
5/11/2012 13:46 - Process Terminated. Reason: Detaching ZylonShield

Please find a solution for this soon.
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RedEyes
Zylon Admin

Joined: 25 Jul 2009
Posts: 76
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Yes, that very well could be the issue. Try opening your internet explorer and see if it is able to open a website. If not, try checking the internet settings, if that doesnt work, update internet explorer.
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mcarlosc
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Joined: 07 May 2012
Posts: 4
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My IE works perfectly and I just updated it recently. Still doesn't work with low security options on IE.
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RedEyes
Zylon Admin

Joined: 25 Jul 2009
Posts: 76
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Hello, can you please install team viewer (www.teamviewer.com), and I will fix the issue(s) for you. Send me a PM with the id/pass when I am online.

Thanks,
~RedEyes.
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RedEyes
Zylon Admin

Joined: 25 Jul 2009
Posts: 76
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Problem resolved. There was a timeout issue with the coding. The new updater is being released for those who have slower internet than others.

~RedEyes.
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